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FAQ

  • Prices
    The price of Goods quoted on our website includes VAT.
  • Delivery
    Shipping is £65 to most UK Mainland only postcodes. If you are not sure if your postcode is included in this category then please contact me for a quote before purchasing. All deliveries are carried out via a professional one man courier service, therefore he may require assistance unloading from the van and will deliver to the first door of entry to the property only. Note : This means the entry door to a block of flats not to the apartment door. We will give you an estimated delivery date for your purchase but no times or dates provided by us are guaranteed We will package your purchase securely and we will decide on the method of delivery either courier or otherwise. You must notify us promptly and in any event within 48 hours of receipt of any goods if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making a claim. Shipping to Ireland, Scotland and Isle of White is £140 If you're outside the UK, please get in touch for a direct shipping quote.
  • Returns
    There is a 14 day cooling-off period in line with distance selling regulations, you must contact me within the 14 days and return shipping is paid by the customer. Any damage found to have been caused by the customer could result in a reduced refund or no refund. Please measure your space to ensure that items are suitable before purchasing. Please note that tailored and customised items do not fall within these guidelines and are non-refundable.
  • Privacy
    When placing an order with us you will have to provide personal information including your name and address. We will not disclose that information to any third party without your consent except for the purpose of processing the order and arranging delivery.
  • Payment
    Payment for goods and the cost of packaging and delivery must be received in full before the goods are delivered.
  • Lets Talk Finances
    Lesson 1: Why Do We Need To Keep Reciepts Lesson 2: HMRC Key Dates Lesson 3: Should I Hire An Accountant? Lesson. 4: Costs You Can Claim As Allowable Expenses Lesson 5: Using Financial Apps Lesson 6: Top Tips Lesson 7: Additional Resources
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